Payment/Refund Policy

Payment Methods

we accept: Cashapp, Zelle, Bitcoin, Paypal . When you are placing the order you will be prompted to choose a payment method and you will receive all the necessary detail to complete payment with. Packages are generally dispatched for delivery within 1 day after receipt of payment and are shipped via fast courier so the package will be delivered to you on time. You will also receive an email containing tracking number so you can follow up with the delivery process. Shipping fees include handling and packing fees.

BITCOIN PAYMENT

Bitcoins are CryptoCurrencies (Digital Currency). It is an open source peer to peer payment system. Bitcoin is most safe, secure and anonymous payment method. If you do not know about Bitcoins, please click here to read in details.

Once you choose payment with bitcoins, you will need to have a BTC wallet of your own from which you will need to do the transfer. If it is your first time of using BTC then you will need to Sign Up for and account and purchase BTC from the following websites

  1. Make your payment directly into our Bitcoin Wallet.
  2. Please use your Order ID as the payment reference.
  3. Your order will not be shipped until the funds have been received into our BTC Wallet.
  4. Buy Bitcoins instantly  from https://buy.moonpay.io/ with Credit and Debit Cards.
  5. You can also Buy Bitcoins from abra.com

How to Buy Bitcoins on MoonPay:

  • Firstly go to https://buy.moonpay.io/,
  • Choose your currency from the dropdown menu which is Bitcoins(BTC) and the amount you wish to buy and click “Buy Now”,
  • Thirdly, Enter our BTC Wallet address provided to you and click “Buy Now”,
  • Next enter your email address and click “Continue”. You will receive a 4 digit code to verify your email.
  • Agree to MoonPay Terms of use and Privacy Policy and Click “Continue”
  • Next, Enter your First Name, Last Name, Date of Birth and click “Continue”
  • Enter your billing address, Accept Terms of Use and Proceed,
  • Enter Valid Phone Number for Verification
  • Enter Credit or Debit Card details to Buy Bitcoins
  • Once your card has been debited, Bitcoins could take up to 2hours max to reflect in our Bitcoin Wallet.

How to Buy Bitcoins on Abra:

  • Go to https://www.abra.com/
  • Get your USD to bitcoin conversion rate upfront
  • Enter your bitcoin address (if you own one). If not, simply download the Abra app and generate a new bitcoin address for free.
  • Enter your billing and payment details. You may be asked to provide your basic details during this step.
  • Receive your bitcoin in as little as 20-30 minutes in your bitcoin wallet.

        Also, If you already have Bitcoins, All you need do is copy our BTC Wallet address available and make payment for your order. When making Payment with BTC, make sure the amount to send in BTC matches the total amount of your purchase order in USD. An electronic receipt will be sent to you through mail once payment has been received with BTC

PAY WITH ZELLE

Zelle is a Payment services we offer to Customers within the US only and Us Bank accounts or Credit Union Accounts.

  • Find Zelle in the mobile banking app of their partners. If you already have your banking app on your phone, there’s no download necessary. If your bank or credit union doesn’t offer Zelle yet, just download the Zelle app to get started.
  • Once you enroll, all you need to send money with Zelle is the preferred email address or mobile number of the trusted recipient.
  • Enter the amount you want to send. If your recipient is already enrolled with Zelle, the money will go directly into their bank account, typically in minutes1. If they aren’t enrolled yet, they will get a notification explaining how to receive the money simply and quickly.

Return Policy

Items purchased with us can be returned on the following conditions:

  • Wrong Item Received
    If your delivery is incorrect for any reason i.e. an item has been missed from your order or you have received the wrong item then we will automatically replace or refund your order at your request. If you require a refund then you must inform us immediately and not open any of the packages themselves. We will then ask you to return the goods, and upon arrival at our office we will refund you via your original payment method.
  • Items Faulty on Arrival
    If your items turn out to be faulty on arrival then we also ask that you let us know immediately via our Contact us form, or email. Items should be returned in their original packaging with any accompanying documentation or accessories. If we can verify the fault at our end then we will issue a replacement to be sent out the very same day. We can also issue a full refund if you wish and your payment will be returned via your original payment method. We will analyze return goods and if they prove not faulty then we will return the item to you and you will be liable for the return transit costs.
  • Items Damaged in Transit
    If any items have been damaged in transit, we ask that you report it to us immediately upon receipt of the goods. Items should be returned in their original packaging complete with accessories and documents. Once received back to our base we will issue a replacement item or refund the full value of your order via your original method of payment.
  • If you change your mind
    If you have simply changed your mind about any item you have ordered and want to return it to us, then in line with the Distance Selling Regulations you can as long as you return it to us or inform us within the first 7 days of your purchase or receipt of the goods. The products must not be opened, used or tested and they must be returned in the exact same form as which they were received by yourself / posted by us. Again, once we have received the product back to us we will issue a full refund for you via your original payment method.
  • Open Packages on Arrival
    If your package arrives opened or ripped for any reason then we ask that you return the items if unhappy. Again we will offer you a replacement product or refund via your original payment method whichever you prefer.

Please note that the above returns policy does have some limitations and especially with Stimulants and salts due to the sensitive nature of the product, when it is been opened at all we can not accept any return.