Most frequent questions and answers
It is very simple to place an order with us. We follow a customer friendly approach appropriating simplicity for our customers. We provide excellent quality drugs at such a reasonable price which makes us innate leader of this industry. To place an order, follow the following steps:
Find your medicine by entering the brand name or the generic name.
Select your dosage and quantity from the product listings and click on Add to Cart.
Once you have added all of your medications to your Shopping Cart, click on Proceed to Checkout.
We will never sell, distribute or lease out your personal information to any third party.
We only collect the following information from you, for the purpose of processing an order: Your Name, Contact information including your email address and phone number, your shipping address and your billing address. These informations will be used to ensure the delivery of your order, the processing of your order and our internal record keeping, including order history.
Securing your information is of paramount importance to us. In order to ensure your details are safe and prevent unauthorised access, we manage various electronic procedures on a daily basis. Your card details will only be used for each order you place with us and are automatically deleted upon completion of your order. Your card details will not be saved on our system.
Taking regard of certain situations, we make sure that no one is left from the benefits of online pharmacy and for that, we do not require prescription if anyone orders any medicine on our website, we advice on how to use and effects of certain medications.
Orders are delivered within 2 business days. You can also use our fastest delivery (overnight shipping) you receive your order within 24 hours.
You will be able to track your order
You are also able to change your shipping information, but do care to change information when the shipping status is pending. To make any change in shipping information, you need to send us a mail having your new shipping address.
Items purchased with us can be returned on the following conditions:
– Wrong Item Received
If your delivery is incorrect for any reason i.e. an item has been missed from your order or you have received the wrong item then we will automatically replace or refund your order at your request.
– Items Damaged on Transit
If any items have been damaged in transit, we ask that you report it to us immediately upon receipt of the goods.
– If you change your mind
If you have simply changed your mind about any item you have ordered and want to return it to us, then in line with the Distance Selling Regulations you can as long as you return it to us or inform us within the first 5 days of your purchase or receipt of the goods.
– Open Packages on Arrival
If your package arrives opened or ripped for any reason then we ask that you return the items if unhappy. Again we will offer you a replacement product or refund via your original payment method whichever you prefer.